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Client Reminder

We wanted to let you know that we are currently experiencing very high call volumes. It may take a few attempts to get through to us. We apologize for the inconvenience and thank you for your patience.

We encourage you to continue to use our hospital app to order food and medication refills, as well as request an appointment. If you have not already downloaded our app, please look for it on the Google Play Store or the App Store.

If your pet has a curbside appointment with us, please plan to be here for at least an hour while our team works to assist your pet. Please stay in our parking lot, in case your pet's appointment is finished sooner. To ensure a successful visit, please read our curbside protocol prior to your arrival to our hospital for your pet's appointment.

Again, thank you for your patience. We look forward to seeing you and your pet soon.

MVA's Message to our Community

This is a painful and heartbreaking time for our nation. Like so many of you, we are deeply saddened and outraged. The senseless deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, and too many others to name, reflect the deep-seated racial prejudice and injustice that still exists today. Enough is enough.

One of MVA's values is compassion – the selfless empathetic support and care toward animals, clients, and each other. MVA cares about the communities in which we serve and fully believe that true to our values, we are equally as adamant about giving back to the community as we are about compassionate, quality veterinary care.

So we stand united with our employees, our clients, and our communities to condemn these acts of violence and the systemic racism that enable these tragedies to occur. Enough is enough.

Outstanding Personalized Care for Your Pet

Cats & Critters Veterinary Hospital provides exceptional care to cats, small mammals, and exotic pets in Rochester, NY and the surrounding communities. While traditional hospitals may accept these types of animals, you will not find the same level of knowledge or quality of services that we provide at Cats & Critters. Our highly individualized approach ensures every pet’s unique needs are met, and our Gold Standard status as a Certified Cat Friendly Practice guarantees the very best care for your feline companion. We value our relationships with pets and their owners, and we look forward to partnering with you to improve the life of your pet and the bond you share.

With years of experience and highly specialized training, our team is focused on increasing quality of life and keeping your pet in optimum health. We offer a comprehensive set of services that are tailored to the needs of felines and small mammals, including:

Please take a moment to meet our team and take a tour of our hospital. We look forward to seeing you and your pet!

Cats & Critters: Compassionate care… for life.

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